Our Process

Whether we’re installing a desktop scanner, converting millions of paper documents to digital images or rolling out a paperless office solution, we employ the same process to ensure your project is a success and we meet our goal of providing Peace Of Mind, Going Paperless Seamlessly

The First Time We Meet

The ultimate goal in our first meeting is to understand your current business objectives and initiatives in order to determine if there is a fit. We want to get to know your business and give you the opportunity to learn about ours. During the first meeting we’re more than happy to answer any questions you may have and walk you through our process.

Understanding Your Business Needs

During this phase, we perform an in-depth survey of your business needs in order to understand the fine workings of your current business processes to identify areas for improvement. This step allows us to collect the data required to develop a fair and customized proposal to help meet your goals. It can include surveying your paper files for scanning, tracing processes for workflow automation or simply understanding your scanning requirements. This step is 100% free of charge.

Survey Review

Once we’ve had a chance to compile the data, we’ll meet again to review our findings and recommended solutions. This step is designed to ensure we have both come to the same conclusions and that we’re working towards a common goal. Once we’ve come to an agreement, we can move on to the next step in the process.

Demonstration

After we’ve agreed on the survey findings and areas for improvement, we’ll develop a conceptual demonstration of the proposed solution. This could include sample scans, demo systems or hardware trials. Our goal here is to demonstrate understanding and help you visualize the end goal.

Implementation

Once we’ve agreed on the solution, our professional services or production teams will take the reins. Our expert staff will help make your goals a reality whether it’s installing your latest piece of hardware, deploying your document management solution or converting your back file of paper records to useful digital images.

On-Going Support

With Isatong_doc, the relationship never ends. Our support teams are always here to help anytime a question or issue arises. If you need assistance, just give us a call; we’re here to help, post-installation and beyond.

Peace of Mind

At Isatong_doc our goal is to provide our services to make you GO PAPERLESS SEAMLESSLY.

To a lot of organizations, transitioning from a paper-based filing system to an electronic document management solution can be a daunting task. It’s uncommon ground, and it’s a shift from a very physical media to an intangible and very conceptual solution. That’s where we come in. Whether we’re helping deploy a full document management solution, scan a document back file, convert a historical microfilm collection or install a simple paper scanner our goal is to make the process simple, straight forward and understandable.

Bottom Line Benefits

Reduce Costs and Improve Efficiency

Simply put, your business will run more efficiently, more profitably and more securely with document scanning services, workflow automation and document management software.

Save Time, Money & Space

• Save time by locating and processing documents faster
• Save money by streamlining business processes and reducing processing, real estate and labor costs
• Regain space by eliminating file cabinets and storage boxes
• Improve efficiency with immediate access to any document from your computer or mobile device

Maximize Control

• Gain visibility into your business processes
• Immediate access to your document-based assets including contracts and orders
• Maximize staff efficiency and accountability

Improve Efficiency

• Access documents on-demand from any computer or mobile device
• Reduce cycle times with office automation
• Share data among software applications for increased accuracy

Reduce Costs

• Minimize real estate needs by maximizing usability of office space
• Manage and process more documents with less people in less time
• No capital investment required

Operate More Competitively

• Improve market responsiveness with streamlined business processes
• Price more competitively with reduced operating costs
• Provide faster, more reliable customer service with immediate access to key documents

Go Green

• Decrease your company’s carbon footprint
• Prevent unnecessary deforestation and save trees
• Reduce energy used to cut trees, produce, transport, copy, and store paper